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Returns PolicyInternational Uasklad makes returning products as easy as possible.
All you need to do is contact us within 14 days of receiving your order. Please fill out and submit the form below to initiate a request for Return Authorization Product Returns
Please see details below regarding special order and clearance items, as well as what to do if you receive an item that is incorrect, damaged in transit or defective.
General Return Policy
To qualify for a full product refund, the products being returned must meet the following criteria.
* Orders can be canceled at any time before they are shipped.
** Once an order is shipped it cannot be canceled.
*** If a product is returned and there is reason to charge a restock fee, the returned product is photographed and the customer is notified.
Defective and Damaged Products
We are committed to delivering our products in perfect condition on every single order. We also understand that defective products and damages occurring during shipping are unavoidable.
Everything we ship is fully traceable and insured. We will take care of any issues that arise during and after a shipment, but it is the customers responsibility to report any issues in a timely manner. You have 14 days after receiving your order to report any damages or defects.
Missing Parts and Shortages
All of our shipments are picked, packaged and shipped by a minimum of 2 people per order. We do our best to double and triple check all orders for accuracy. If you have received an incorrect item, or are missing an item from your order please notify us immediately.
Refunds will be issued within 7 days of receipt and inspection of the item
Customers receive a return receipt via email after the return has been issued
Please contact us on +380986838654 if more than 7 days have passed since your return was delivered and you are still awaiting a refund. We strongly recommend using a traceable shipper when sending to us; we must receive the product in order to issue a return.